Ospito — Italian for “I host” — is software and an AI assistant for vacation-rental hosts around the world. Meet Homie — the AI that knows each of your properties. Homie drafts answers to your guests’ questions in their own language, day and night. You read and send them. Automatic replies can be switched on later, for the properties you choose.
Homie: So sorry! I am letting your host know right now.
€3,240 this month sample data Guest replied ✓ Homie answered
Sorry, can’t wave — too busy!
Homie
Always typing
€99 per property, per month0% commission24/7 AI draftsPT + ES Starting in Portugal and Spain€0 setup fees€99 per property, per month0% commission24/7 AI draftsPT + ES Starting in Portugal and Spain€0 setup fees€99 per property, per month0% commission24/7 AI draftsPT + ES Starting in Portugal and Spain€0 setup fees€99 per property, per month0% commission24/7 AI draftsPT + ES Starting in Portugal and Spain€0 setup fees
Why Ospito?
See exactly what Homie does while you’re away.
Typical situations, illustrated. The difference is night and day.
Illustrated examples — not real guests, hosts or reviews.
1
You're on the beach in Thailand. Guest messages at 4am about a broken AC.
4:12 AM · “The AC stopped working. It’s really hot and we can’t sleep.”
AirbnbYou · Last seen 9 hrs ago
“The AC stopped working. It’s really hot, we can’t sleep.” 😕
“Hello? Anyone there? It’s been 2 hours.”
“Oh no so sorry! Different timezone. Let me try to find someone…”
7:44 AM
★★☆☆☆
“AC broke at 4am. No response for hours. Barely slept. Host completely unreachable.”
Without Ospito
AirbnbHomie · Always online
“The AC stopped working. It’s really hot, we can’t sleep.” 😕
Hi Sarah, so sorry about that! Try the reset button behind the panel near the door. I have told your host and will keep you posted. 🙏
4:13 AM
Oh wow it worked!! You’re amazing!! ❤️
★★★★★
“AC hiccup at 4am and we had an answer right away. Most attentive host I’ve ever had.”
With Ospito
Meanwhile, you: sound asleep on the beach. Homie answered first and flagged it for you.
2
You're surfing in Bali. A guest asks to check in early.
1:20 PM · “Can we drop our bags and check in early?”
VRBOYou · Last seen 6 hrs ago
Hi! We are arriving early. Can we check in now?
Hello? We are outside with our bags and the kids.
I’m so sorry, I only just saw this. Different timezone… 😕
5:44 PM
★★☆☆☆
“Nobody replied for hours. We waited outside with the kids. Host unreachable.”
Without Ospito
VRBOHomie · Always online
Hi! We are arriving early. Can we check in now?
Hi Mike! Check-in starts at 3 PM. I have asked your host if an earlier time is possible and will tell you as soon as I know. The guidebook has some nice cafés nearby in the meantime. 🙏
1:21 PM
Thanks for letting us know!
★★★★★
“Clear answers while we waited, and the host agreed to an earlier check-in. Great stay!”
With Ospito
Meanwhile, you: catching a wave. Homie asks you only for the yes or no.
3
You're skiing in the Alps. Your guest asks about the WiFi at midnight.
11:58 PM · “What’s the WiFi password?”
booking.comYou · Last seen 4 hrs ago
Hey! What’s the WiFi password? Kids want Netflix 😊
Found it on a note but it doesn’t work 🤔
Oh hi! Sorry was asleep. I think HomeNetwork47? Or maybe changed 🤔
8:30 AM
★★★☆☆
“Couldn’t get WiFi first night. Host took 8 hours to reply. Disappointing.”
Without Ospito
booking.comHomie · Always online
Hey! What’s the WiFi password? Kids want Netflix 😊
Hi Emma! WiFi: CozyNest_5G — password: Welcome2024! Also on the welcome card on the counter. Enjoy Netflix! 🎞
11:58 PM
Perfect! So fast, thank you!! ❤️
★★★★★
“Answered at midnight, no waiting until morning. 10/10.”
With Ospito
Meanwhile, you: already in the hot tub. Après-ski. Untouched.
€99
per property, per month
0%
commission
Fewer
calls to you
24/7
always watching
Features
Every host task, made lighter.
From the moment a guest books to the moment they leave, Ospito and Homie take care of the busywork.
1
Homie Guest Communication
Homie drafts answers to common guest questions in their own language, day and night. You read and send them. It knows your property, and hands anything that needs a decision to you.
2
Cleaning, Scheduled
Once a cleaner is assigned to your property, cleaning jobs are created for bookings that come through Beds24, and cleaners can log a checklist and photos when a turnover is done.
3
Pricing Suggestions
Homie suggests nightly rates from holidays, weekends and your own occupancy, with local events added where we have data. You approve each change — nothing moves without your OK.
4
Guest Guidebook
One guidebook per property with WiFi, check-in steps, house rules and local tips. Access details reach guests only during their stay.
5
Calendar & Channel Sync
Through Beds24 (Beta), bookings, rates and availability stay in sync across your channels, and our team is alerted if a sync or booking problem appears.
6
Owner Statements
A monthly statement of your income, channel fees and cleaning fees, as PDF or CSV. A summary for your records — not tax advice.
What you get
One flat price. Nothing hidden.
Ospito gives you the tools to run your rentals with less effort, for one flat price.
€99
Per property, per month
No setup fees
0%
Commission
No booking fees
24/7
Reply drafts
Homie, day and night
Fewer
Calls to you
Homie drafts first
Safety & reliability
You stay in control.
Ospito is built so nothing important happens behind your back. Homie hands refunds, legal questions and anything it is not sure about to you. Messages about fire, smoke or flooding alert you straight away. WiFi and door details reach guests only during their stay.
Opt-in guest risk hints
Access details only during the stay
Maintenance issue tracking
Refund and legal questions go to you
Homie answers only from your info
Our team alerted to sync problems
The Platform
Your property. On autopilot.
Your bookings, guest messages and cleaning jobs — in one place. Check in when you want to. Not because you have to.
Booking overviewAll your properties and check-ins at a glance
AI escalation alertsOnly notified when Homie needs your decision
Cleaning jobsCleaners see their own jobs and checklist on their page. Once a cleaner is assigned, cleaning jobs are created for bookings that come through Beds24.
Monthly statementsYour income and fees by month, as PDF or CSV
Ospito Dashboard · sample data
€4,820This month
72%Occupancy
2Need you
S
Sarah Johnson — Beach HouseCheck-in 14 Nov · 4 nights
Confirmed
M
Cleaner Maria — TurnoverToday 11:00 AM · In progress
Active
Homie replied to Jane: “Hi Jane! Check-in is at 3 PM. Your check-in details are emailed on the day you arrive!”
Sample host stories
What we want hosts to feel. And their guests too.
★★★★★
“I went from checking my Airbnb all day to checking the app once a week.”
TTiago M.3 properties · CascaisSample quote
★★★★★
“Homie replied in French and Spanish without me doing anything. It was unreal.”
SSofia R.2 properties · LisboaSample quote
★★★★★
“My cleaner gets the job automatically and logs a checklist when done. Worth every penny.”
JJoão C.5 properties · PortoSample quote
We're here for you
Need help? Homie and our team are here.
Homie drafts replies for your guests around the clock, and our team is alerted when a sync or booking problem needs a human. Questions about your setup? Write to welcome@ospito.co.
